about our warranty
For 3 years, our coverage is simple… Everything! Parts, labor, freight. We’ll even send you a replacement machine if we can’t fix yours to your satisfaction. We not only want you to be happy with our machinery, we want you to tell your fellow jails, so we will go above and beyond to make you happy. After 3 years you need to pay for replacement heating elements.
We’ve got our design and components just where we want them in order to be dependable, easy to diagnose and easy to repair. In the event of a problem, we want you to be back up and running ASAP. Our machine let’s you do that.
If that’s not possible though, we stand behind our machines no ifs, ands or buts. We’re not going to blame you, we’re going to fix the problem.